Return & Exchange Policy

All Sales Are Final.

Due to the custom, made-to-order nature of our apparel and spiritwear, we do not offer refunds, returns, or exchanges for change of mind, incorrect size selection, or buyer's remorse. Please review your order details carefully before completing your purchase.

EXCEPTIONS (Defects or Order Mistakes)

We stand behind the quality of our products. If there is an issue with your order upon arrival, we will make it right! We accept returns or replacements under the following circumstances:

  • Manufacturing Defect: The item arrived damaged, misprinted, or defective.
  • Incorrect Item Received: We sent you the wrong size, color, or item relative to what was listed on your original order confirmation.

HOW TO REQUEST A REPLACEMENT OR RETURN

If your item is defective or incorrect, please follow these steps within 7 days of receiving your package:

  1. Email Us: Send an email to info@districtspiritwear.com with the subject line: Order Issue - [Your Order Number].
  2. Provide Proof: Include clear photos showing the damaged/defective area or displaying the incorrect item/label received.
  3. Review: Our support team will review your request within [1–2 business days].

If approved, we will send out a replacement item at no additional cost to you or issue a store credit/refund.

ITEMS MUST BE:

  • Unworn, unwashed, and in original condition.
  • Free from perfume, smoke, or pet hair.

CONTACT US

Have questions before placing your order? Reach out to us at [info@districtspiritwear.com] or [470-315-1931].